Designation: Customer Manager (Part-Time)
No. of Vacancies: N/A
Duties of Job:
- Organization Name: Inbound Contact Center, Customer Service, Commercial
- Provide one-stop quality Customer Service over phone to ensure positive customer experience
- Proactively aware/inform customers regarding GP products/service
- Salethrough inbound and outbound contacts
- Capture customer insights and escalate critical issues / complaints and provide timely feedback
- Maintain targeted KPI on a regular basis
- Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance Grameenphone brand image.
Job Nature: Part-time
Educational Requirements:
Educational Requirements:
Under Graduate (0 to 60 credits) or equivalent
Additional Requirements:
- Effective communication skills
- Positive service mindset with helping attitude
- Ability to work under pressure
- Flexibility
- Basic computer literacy and knowledge in office application
Job Location: Dhaka
Deadline: November 17, 2012
Apply Instruction: Apply here
For Further Information:
Address: GP House, Basundhara, Baridhara, Dhaka-1229
Web: www.grameenphone.com
Maintain a information repository of shoppers, referrals, RFPs, prospects and displays.
ReplyDeleteDevelop robust client relationships so as to get high volume of prospective shoppers.
Manage client calls and appointments effectively for brand spanking new opportunities.
Participate in business forums, shopper discussions, and conferences as a representative of the organization by customer service jobs
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